FAQ's
Can I see your Original Paintings or prints in real life?
While I do not currently have my own gallery space, if I have an exhibition somewhere I will post it on my Instagram page @mellowappleyardart
Are your Original Paintings signed?
Absolutely! I hand paint my signature on the back of the paintings with the date and title of the artwork. I choose to sign the back because when you are looking at the painting I'd love for you to have a quiet and mindful moment with it for as long as you like... I feel as though my name is not needed in that space during that moment
I sign the Original paintings on the angle that I personally prefer. An advantage of the signature being on the back of the Original painting, is that the artwork can be displayed on any angle
Are your Limited Edition Art Prints signed?
All Limited Edition Art Prints are hand signed and numbered on the back by me on the angle that you chose when you purchase them - Landscape or Portrait
What type of paper do you use for the prints?
They are printed using museum-quality archival ink on 100% Cotton Paper - which is luxuriously thick, smooth to the touch, and has a matte look to it
Why did you choose to offer prints?
I love prints because it means that the art can be shared. They are all Limited Edition, so only a specific number of each print, size and style will ever be made
Do you ship to PO Boxes?
Custom-Made Framed Prints and Unframed prints can get sent anywhere around Australia.
If you request delivery to a PO Box, you must be aware of any size restrictions that may be in place (eg some Parcel Lockers and Post Offices are restricted to specific sizes). If an item is returned to me because it can't be delivered due to size restrictions, then you will need to cover the cost to get it re-sent to an approved address - a work address is a good alternative option
What if there are damages upon arrival?
Being an Independent Artist and a small business means that I package all of the unframed rolled prints myself. The custom-made framed prints get shipped to you from the framing craftsmen after they receive your print from me and make your frame.
While I hope that it never happens, I understand that things can sometimes get damaged in transit. If something has arrived damaged, please get in touch as soon as possible. Everything will be handled in a case-by-case manner, and my priority will always be that you have a positive outcome. I'll need photos to try and determine what happened, and it will also help me prevent something similar from happening in the future for you and other customers
What payment methods do you offer?
I accept all major Credit Cards such as Visa, Mastercard and AMEX. Also Paypal, Apple Pay and Google Pay.
Afterpay is available for up to $2000 - so you can shop now and pay later!
If you would prefer to do a Direct Bank Deposit or pay in Cash, send me an email and we can arrange a manual transaction
If you have any questions or enquiries please get in touch... mellowappleyardart@gmail.com